We are currently working on updating our website to ensure accessibility adaptations are in place for our service centers online.
In the meantime, you are welcome to reach out with any questions or requests regarding accessibility to our Accessibility Coordinators, as detailed below:
Accessibility Coordinator – Ashdod Service Center
Bat‑Chen Goldberg
41 HaYozma St., Ashdod
Phone: 08-8513817
Mobile: 050-2594532
Email: [email protected]
Welcome to the official website of Hamat (hereinafter: “the Company”), which is part of the operations of Hamat Group Ltd., engaged in the manufacturing and marketing of products in the building materials sector, such as sanitary ware, faucets, plumbing products, and ceramics (hereinafter: “Hamat Group”).
Below is information about the Company’s privacy policy as it relates to use of the website by visitors/users.
Protecting the privacy of each user is extremely important to the Company, and special attention is devoted to it.
Any data provided by a user and/or collected about them or on their behalf while using the website will be stored in the registered databases of the Company and/or Hamat Group and will be processed in accordance with legal requirements. Users are not legally obligated to provide information—doing so is voluntary during website use.
1. User Consent to Terms of Use and Privacy Policy
By using the website, the user consents to this Privacy Policy and the website’s Terms of Use. If a user does not agree to any of these terms, they must avoid further use of the site and/or contact the Company to explore alternative options. Any use of personal data will be in accordance with legal obligations.
2. Anonymous Information
When users access the site, certain anonymous information is collected automatically, such as the user's internet service provider, IP address, date and duration of use, pages visited, and the type of browser used.
3. Cookies
The website uses cookies to collect anonymous information for regular operation, security, and ease of use. These may also be used to display personalized advertisements and promotions from the Company and/or Hamat Group.
Cookies are text files created by the user's browser upon entering the website (if browser settings allow). Some cookies expire upon closing the site, while others are stored on the user’s hard drive. They may include details about visited pages, session duration, referring pages, and used features.
Cookies may also prevent the need to re-enter personal information during repeat visits to registered areas of the site (where relevant).
All cookie data is encrypted, and the Company takes precautions to ensure that only Company or Group systems can access and read it.
Users may block cookies via their browser settings, though this may limit access to some site functions or services.
4. Personally Identifiable Information
Personal data will be stored in the Company’s and/or Hamat Group’s legally registered databases only if voluntarily provided by the user, for example, through service registration or direct contact with the Company. All personal information will be stored and processed in accordance with applicable law and based on user consent.
5. Information Storage
Any information provided by the user while using the site will be stored in the Group’s registered databases for the purposes of customer management, service improvement, marketing, statistical needs, and more, subject to applicable law.
Providing personal data is not mandatory by law, but if the user declines to provide necessary data for certain services, they may not be able to access those features or services.
6. Use of Collected Information
The Company and its representatives are obligated to maintain confidentiality and comply with the law. If data is collected about a user or provided by them voluntarily, it will only be used under this policy or legal requirements, including:
- Statistical analysis to tailor the site and services to user preferences.
- Proper management and operation of the site.
- Customer service and communication improvements.
- Surveys, statistics, and marketing, subject to user consent and internal use only (not shared with third-party advertisers).
7. Disclosure to Third Parties
The Company will not share user information with third parties unless permitted under this policy, required by law, or under the following circumstances:
- To process or improve services provided to the user.
- In case of legal disputes or violations of terms.
- Upon legal or court orders.
- To prevent harm to users, third parties, or the Company.
- In the event of a merger or corporate restructure, provided the user agrees to this policy.
- With explicit user consent where required.
8. Third-Party Services
Some services, ads, or products on the site may be managed by third parties. Their policies, not the Company’s, govern any data collected via these services. Users are encouraged to review the privacy policies of these providers.
9. Changes to the Privacy Policy
The Company reserves the right to update this policy from time to time. Any changes will be published in this document on the website. Continued use of the site indicates user consent to such changes. Users are advised to review this policy periodically.
10. Right to Access Information
By law, users (or their representatives) may request to view or correct their stored data. Such requests must be sent in writing to:
41 HaYozma St., Northern Industrial Zone, Ashdod
11. Website Security
The Company uses advanced organizational and technological security measures to protect user data against misuse, destruction, or unauthorized access. However, absolute security cannot be guaranteed.
12. Questions and Contact
For any questions, requests, or comments, please contact us via the contact form, by email at [email protected], or by phone at 08-8513817.